UNREGULATED SERVICES AND PRODUCTS.

At Nelson Life Limited trading as “Nelson Life” we are committed to informing our customers effectively by ensuring that information is provided to you in such a way that the material features of the products or service in question can be reasonably understood.

Nelson Life always endeavor to use use regulated products where product placement is required for life, pension and / or investment planning.

Nelson Life does provide unregulated pension consultancy and financial planning services. These services do not require licensing, authorisation or regulation from the Central Bank of Ireland. As a result, these services are not covered by legislation designed to protect consumers, or by any statutory compensation scheme.

Definition of unregulated activities

Standards for Business Regulations - Regulation 3

Consumer Protection Regulations - Regulations 72 & 73

Unregulated activities are defined in the Code as the provision of financial services, which are not otherwise regulated activities, to consumers in the State. Therefore, the unregulated activities requirements, as set out in the Standards for Business Regulations, apply to regulated entities when providing unregulated financial products and services.

These products present a significant risk of misunderstanding or confusion for consumers as some of their features are similar to regulated investment products (and have been sold by regulated entries).

For example, these products would include (not limited to); e.g. Custom House Capital, Dolphin Investment Trust Property Investment, complex high-risk investment activities that are unregulated, such as non-transferrable loan notes (e.g., Blackbee Investment etc).

Distinguishing between “Nelson Life” regulated and unregulated activities

Where “Nelson Life” provides any unregulated services or products, we will clearly identify these. We will not use Central Bank of Ireland regulatory disclosure language in communications relating to unregulated activity.

A separate Letter of Engagement will be provided for these services.

“Nelson Life” provides un—regulated advice, services and administrative services. These services include;

• Financial planning which follows the CFP® CERTIFIED FINANCIAL PLANNER™ * process and includes licensed cashflow planning software.

• Advice to consumers who have decided to invest a portion of their pension into property (e.g., buying an “arms length” property asset with your pension fund). These services are supervised by the Pensions Authority.

• Occupational pension scheme services to larger corporate entities who are specifically excluded to claim from the Investor Compensation Fund e.g., employer advice on set-up and ongoing running of a pension scheme, interface between Registered Administrator / employer / employee and trustee, services include processing leavers / joiners, member advice on funds, and other administrative tasks). These services are supervised by the Pensions Authority.

*The CERTIFIED FINANCIAL PLANNER™ designation is a symbol of the unwavering commitment to the highest standards of trust, integrity and ethical conduct in financial planning. Recognised globally, the CFP® designation represents excellence in financial planning, combining education, experience, ethics, and examination. CFP® professionals are uniquely qualified to help individuals manage their finances and plan for the future, offering trusted advice and tailored solutions.

Warning: Unregulated investments and services

An unregulated investment is an investment in relation to which the provision of advice and other services are not ‘regulated activities’ as defined in the Central Bank of Ireland’s Consumer Protection Code.

The rules designed to protect investors may not apply to these services or investment types (if applicable).

Your investment may not be protected by the Central Bank of Ireland’s:

1. Consumer Protection Code

2. Client Asset Requirements or Investor Money Regulations, or

3. Investor Compensation Scheme Investor Compensation Company DAC (ICCL)*.

You may not be eligible to make a complaint to the Financial Services and Pensions Ombudsman in relation to this investment.

Before you make any investment into a unregulated investment structure

Ask yourself:

1. Am I comfortable with this being an unregulated investment and that important investor protections may not apply ?

2. Why are regulated investments not being considered or have been rejected?

3. If you are being asked to transfer (“Replacement Business”) from regulated product to a un-regulated product has a comparison been supplied and do you understand key protections, potential penalties may apply and / or longer guarantees of loyalty bonuses may be lost ?

4. Can I afford to lose all of the money I am investing by making this particular investment ?

5. Do I understand how this investment works?

6. Do I know and understand the risks?

7. Am I putting all of the money in this product into one type of investment ?

8. Have I taken financial advice on this investment ?

This may be a high-risk investment. You should check with your provider or financial advisor.

In the case of high-risk investment, only invest if you are prepared to lose all the money you invest.

*Investor Compensation Company DAC (ICCL) Unregulated activity is not covered under the ICCL. If an unregulated company goes out of business and cannot return a client’s investments or money, the ICCL will not compensate these clients. Financial Services and Pensions Ombudsman The FSPO, in accordance with the Financial Services and Pensions Ombudsman Act 2017, can examine a complaint which arises in connection with the provision or refusal to provide financial services (including information and advice provision) where the provider is a regulated financial service provider. Each complaint is assessed on its own merits and in relation to its specific and particular circumstances and evidence provided. Therefore, advice of unregulated activity may fall under the remit of the FSPO.

Last updated 01.01.2026